We draft replies to your Google reviews — in your voice, within the hour. Approve, edit, or skip. We handle the posting.
Review Concierge monitors your Google Business Profile every hour. When a new review comes in — five stars or one — a thoughtful drafted reply lands in your inbox within the hour.
Every draft is written to sound like you and checked against compliance guardrails. Approve it as-is, make a quick edit, or skip it entirely. Once you're set up, approved replies post to Google automatically. Nothing goes live unless you say so.
We monitor your Google Business Profile every hour. The moment a review posts — any rating — we pick it up.
Within the hour, a tailored reply arrives in your email — written in your voice, with your contact details, ready to post.
Approve the draft as-is, make a quick edit, or skip it. One tap from your inbox. Approved replies post to Google automatically — no copy-pasting, no opening Maps.
Google's own documentation confirms that responding to reviews improves visibility in local search results.1 Response rate is consistently ranked among the strongest local pack ranking factors.2
The large majority of people reading local business reviews also read owner replies — and a thoughtful response to a negative review often lifts trust more than the negative itself reduces it.3
Reading carefully, calibrating tone, avoiding compliance pitfalls, editing for voice — done properly, a single reply is real work. For a business receiving 8–10 new reviews a month, that's hours back every month.
Every draft is checked against HIPAA and FTC guidelines before it reaches you — no confirmation of client relationships, no acknowledgment of specific treatments, no promises about outcomes. A quiet but important layer of protection.
1 Google Business Profile Help: Reply to reviews on Google. 2 Whitespark / Moz / BrightLocal Local Search Ranking Factors surveys. 3 BrightLocal Local Consumer Review Survey.
Review Concierge is for independent business owners who understand that their Google rating drives real decisions — and who don't have hours to spend drafting replies that sound right, protect the business, and actually get posted.
Works across any local business where Google reviews drive new customers. No vertical limits. No minimum size.
Because every review is a conversation worth having.
No card. No contract. No auto-conversion. We monitor your reviews and deliver drafted replies for 30 days — you post them yourself so you can judge the quality before committing to anything.
If the drafts are good, the next step is simple: grant us manager access to your Google Business Profile once. From there, every approved reply posts automatically. Approve, edit, or skip from a single link in your inbox. You get a weekly digest of everything posted and can revoke access in two clicks at any time.
At day 30: continue at $149/month per location, or walk away. That's the whole deal.